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Product exchange / return

• Product exchange
If for any reason you want to exchange the product you have ordered, you can do so free of charge with our exchange package service - which can be requested once in Hungary, in case of full-purchase clothes.
Online product exchange process:
1., Fill in the electronic return form and write exactly which product you want to replace (NON + code, color, size) in the comment line. Please note that we can exchange for the products available on the webshop!
2. After that, all you have to do is repack the product you want to replace in the box with which you are waiting for the courier, and we will send you the new product with a replacement package service - free of charge.
It is also possible to exchange products in person in the NON + Showroom during opening hours.

• Terms of product return
If you are not satisfied with your order for any reason, you are entitled to receive the purchased products from the date of receipt. in 14 days to send back. Please note that we can only take back undamaged products!
In any case, include the product to be returned in the package - in its original condition (not worn, not washed, not rinsed) or send us the electronic return form.

• Withdrawal from purchase
If you cancel your purchase, we will refund the purchase price of the product (s) upon receipt of the returned product.
in 14 days, forint bank account.

Please note that Weekly Set Sale In the case of products, the Buyer may not exercise his right of withdrawal in accordance with 45/2014. (II. 26.) referring to Section 29 (1) (c) of the Government Decree, as these products are such non - prefabricated products, which
produced by the Service Provider on the basis of the Buyer's instructions or at the express request. In the case of the Weekly Set Special Products - if the product is not suitable for the Customer - we will issue a coupon in the value of the ordered product, which the Customer can buy in the NON + Webshop or in the NON + Showroom. For more information, see nonplusz.hu can be found on the website under the menu item ASZF.
 
• You can return the product to the address below

- NONPLUSZ FASHION KFT. / NON + SHOWROOM - 1126 Budapest, Dolgos u. Building 2/4, II. floor 12th - info@nonplusz.hu
Please always include the NON + telephone number on the package: 06 30 253 0193
- NONPLUSZ FASHION KFT. - FOXPOST - MOM PARK - info@nonplusz.hu
Please always include the NON + telephone number on the package: 06 30 253 0193

ELECTRONIC RETURN FORM

If you have any further questions, we will be happy to help you with the contact details provided! 

mail: info@nonplusz.hu

phone: 06 30 253 0193

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