NON+ SHOWROOM/ HEAD OFFICE
MOM APARTMENTS
1126 Budapest, Dolgos street 2. Building nr 2.,
1./5.
(Entry of building nr. 2 is facing right hand side the back entrance of MOM Park along the
pedestrian area.)
Opening hours:
Every Friday: 11:00-19:00
Visiting the showroom during non-opening hours:
Please contact us before visiting the NON+
Showroom at non-opening hours and fix an appointment with us on the phone or via email.
Phone:
+36 30 253 0193
FREQUENTLY ASKED QUESTIONS:
Exchanging products
In case of returns of full price orders, customer have the option to choose from full refund or exchange. If you would like to exchange any products odered from the NON+ webshop, you can use our free package exchange service following these steps online:
1. Send us an email to info@nonplusz.hu describing which product you would like to exchange and which product would you like to receive instead. Exchanges can be made only for products currently available in our webshop. If available, please add your original order number too.
2. Make an order for the required exchange product in our webshop with cash on delivery!
3. Put the exchanging product back in its original box, seal it and wait for our delivery service. Our curier service will collect your exchange box and deliver your new order free of charge.
You can exchange any orders in person during opening hours in our Showroom aswell.
Refunding orders
In any case of unsatisfactory, customers can return any orders within 21 days from the date of receiving the order. Please note that only products in perfect/unused condition can be refunded. In case of refund please please fill out our return form that you can find in the original package and put it next to the refundable product in the box.
Customers have to send back orders to one of the following addresses:
In case of returns of full price orders, customer have the option to choose full refund. Refunds will be issued by Nonplusz Fashion Ltd. via bank transfer to the bank account given by the customer. In case of returning SALE items a personal coupon will be issued to customer (sent by email) with the amount of the order that can be apply at any next orders in the future.
All charges of return are paid by customers.
Customers take responsibility for damages or lost goods during returns.
The MY+ BOX surprise giftpack is non-refundable.
Payment options in the webshop
Delivery time on webshop orders:
Delivery provider
All items ordered from our webshop will be shipped from the warehouse of our logistic partner. Each order has its unique order number.
Delivery charges
On all orders within Hungary: 990 Ft / approx. 2.9 EUR
On all EU orders (non Hungary): 2.990 Ft / approx. 8.6 EUR
Size chart
Please find detailed information about our sizing under the Size Chart menu in the footer menu section.
Showroom stock / webshop assortment
We have different stocks and assortments available online and in our Showroom. For more info about products available in our showroom, please contact our customer services at info@nonplusz.hu.