Terms and conditions

GTC

1. TERMS AND CONDITIONS OF SALE

1.1. The present website is operated by Nonplusz Fashion Ltd. (Kft.). The products purchased on the nonplusz.hu website are sold by Nonplusz Fashion Ltd. (Kft.) / NON+ (hereinafter referred to as ‘nonplusz.hu’ or ‘We’), the registered office of which is at 1087 Budapest, Százados út 3-13.

1.2. The present General Terms and Conditions of Use regulate the access to, and/or the use of, the nonplusz.hu website. By using the nonplusz.hu webshop, you accept all the terms and conditions prescribed in the present policy. In other words, by visiting our webshop and/or by purchasing something from us, you consent to be bound by the general terms and conditions detailed below. Due to this, we ask you to carefully read the present Terms and Conditions before using our webshop.

1.3. The present Terms and Conditions apply to all users of the website, including, without any limitation, browsing, delivering, purchasing, trading, and/or contributing content provider users.

1.4. The Terms and Conditions also apply to any new function or asset which is to be added to the present store. You may access the Terms and Conditions in effect on the present website any time. We reserve the right to modify or amend the present terms and conditions by making the changes public in our webshop.

1.5. The nonplusz.hu website is maintained and operated by the webshop software of Shopify International Limited, the registered office of which is at 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32, Ireland. Shopify neither represents nor warrants that the materials found on the present website are suitable, accessible at other locations as well. If you access the present website from a different region, you do that at your own risk and you are responsible for complying with the relevant local legislation.

1.6. The present General Terms and Conditions of Use are governed by the Hungarian law.

2. PRODUCTS

2.1. In addition to the products featuring the ‘nonplusz.hu’ trademark, we may also offer other products on the nonplusz.hu website, which products we do not manufacture, only distribute.

nonplusz.hu does not sell used products, defective products, or products with quality lower than the market standards.

2.2. The main features of the products are indicated on the respective product pages of nonplusz.hu. The pictures and/or the colours of the products offered for sale on the nonplusz.hu website may differ from the colours of the actual products due to the web browser or the screen used.

2.3. You can find further information on the sizing of the garments at the bottom of the page, under ‘size chart’.

3. PRICING RULES

3.1. The prices indicated on the website are to be understood as being in the given currency (Hungarian Forint and Euro at the time of the issuing of the present policy, however, additional currencies may be featured in the future) and include the statutory amount of taxes (including, but not limited to, value-added tax), unless you have chosen such a country outside the community where the inclusion of VAT is not relevant.

3.2. Each price and offer is valid for the designated period of time.

However, we reserve the right to modify, at any time and without having to give notice, the prices, or to cancel the offer which is available at the given time. We are not liable to either you or to any third party for the aforementioned change in any price, or the suspension and/or cancellation of any offer.

3.3. In the case of customers from those countries to which we ship with DDP (Delivered Duty Paid) shipping terms, we also charge the corresponding import duties, taxes, and handling costs. These charges are to be included in the final purchase price in the case of the given customer.

In the case of customers from those countries to which we ship with DDU (Delivered Duty Unpaid) shipping terms, we only charge the purchase price of the purchased products and the shipping costs. The costs of import duties or taxes are to be billed to you directly by our freight forwarder or by the import agent designated by you. We recommend that you contact the local customs authority prior to the purchase to have that price determined which includes the import charges.

3.4. If your credit card / bank card does not use the same currency as the currency of the performance, then the final price is to be calculated by your payment service provider / bank, based on the cross exchange rate in effect on the given day.

4. REGISTRATION, RIGHT TO MAKE A PURCHASE

4.1. In order to be able to make a purchase on the nonplusz.hu website, you must provide your real, accurate, and up-to-date personal data:

4.1.1. your real name,

4.1.2.your telephone number,

4.1.3. your e-mail address,

4.1.4. számlázási, szállítási címét

4.1.5.your billing, shipping address

regarding which you must represent and warrant that they are valid and accurate. You must confirm that you are that person who the billing data provided refer to.

4.2. You can make a purchase on the nonplusz.hu website either with or without registration. If your registration data change, please notify us by changing your data in the ‘My Account’ part of the website. Your account password must be unique, and you must keep it secure and handle it with the proper care in order to be able to maintain the security of your account. If you notice any breach, or unauthorised use, related to your account, please notify the nonplusz.hu team.

4.3. By ordering a product, you expressly authorise us to check with your payment service provider, depending on the method of payment, whether you have sufficient funds for purchasing the product. Shopify may request information about you from your payment service provider, and/or request that you verify your credit card / bank card number, your identity, the validity of your credit card / bank card, for the purpose of authorising the given purchase transaction.

4.4. Additional legal information regarding the details of processing your personal data can be found under Data processing notice on the nonplusz.hu website.

5. YOUR ACCOUNT

5.1. If you use the present website, you are responsible for keeping your account and password secret, and/or for restricting access to your computer, in addition, you agree to be liable for all activities performed with your account or password, namely

5.1.1. the careful, safe use of the activation codes and the passwords;

5.1.2. the use of your nonplusz.hu account;

5.1.3. notifying nonplusz.hu immediately if the deactivation of a password is necessary.

5.2. You authorise nonplusz.hu and all other persons or organisations involved in the operation of the present website to forward, monitor, retrieve, and store your information, in connection with the operation of the present website. If you are under 18 years of age, you may use the nonplusz.hu website only under the supervision of a parent or a guardian. nonplusz.hu reserves the right to terminate accounts, delete orders.

6. ORDERS

6.1. Each order is subject to acceptance, and the products placed into your shopping cart are not reserved, other customers may purchase them. In addition to products available and in stock, nonplusz.hu also sells products which are to be manufactured based on pre-orders – ‘Weekly set offer’.

6.2. We sell products in the Weekly Set offer at a 30% discount and we take pre-orders for them. Weekly Set offers are made available approximately every two months and are available for 1 week, only in the webshop. We manufacture the products in the Weekly Set offer only based on the pre-orders and in the quantity pre-ordered, and the reference is removed from the website after one week, and therefore is only available during that given week.

If you place an order for a product in the Weekly Set offer, please take your measurements and compare them with our size chart to ensure that you place your pre-order with the proper measurements. If you are uncertain because of the style, material, or shape, contact us at the e-mail address info@nonplusz.hu prior to placing your pre-order, and we will assist you with your questions.

6.3. We reserve the right to decline any order placed by you. If we modify or delete an order, we contact you at the e-mail and/or billing address / telephone number provided at the time of placing the order. We also reserve the right to limit the quantity of a given product to be delivered to a given mailing address, naturally, we inform you about this condition as well.

6.4. Information on our website regarding product descriptions, pricing, sales, offers, product shipping costs, shipping times, and availability may occasionally contain a typo, be inaccurate or incomplete. We reserve the right to correct any mistake, inaccuracy, or incomplete information, and, at any time and without having to give any notice in advance (including the case in which you have already placed your order) to modify, update the information, or to delete the order(s), if any information in the Service or on the related website is inaccurate.

7. ACCEPTANCE OF YOUR ORDER

7.1. After you have made your choice and placed your order, you receive an e-mail confirming the data of your order. This e-mail does not mean the acceptance of your order, it only indicates that we have received your order.

7.2. Unless you delete your order, your order takes effect when we confirm, via e-mail, the availability of the product, or, in the case of a Weekly Set offer, the manufacturing and/or the consigning of the product.

7.3. We reserve the right not to accept your order if there are shipping restrictions regarding the product you ordered, and/or if the product ordered is not available in a saleable condition.

8.PAYMENT

8.1. Payment may be effected via a Visa, Visa Electron, MasterCard, Maestro bank card, and at delivery (Collect On Delivery – you may pay in cash, and/or by card at the courier at the time of the delivery of the consignment).

During the payment process, you must confirm that the credit card / bank card you use is yours or you are expressly authorised by the holder of the credit card / bank card to use it. We subject every credit card / bank card holder to a validation check and authorisation by the issuer of the card. If the issuer of your bank card refuses to authorise the payment to nonplusz.hu, we are not liable for any delay of the delivery or for non-delivery.

8.2. We use a secure online payment method for the processing of every credit card / bank card transaction on the present website, which method encrypts your bank card data in a secure receiving environment.

The payment service of the nonplusz.hu website is provided by OTP MOBIL Simplepay. You can get further information about the general terms of use concerning the OTP MOBIL Simplepay service and the secure online payment processes in the simplepartner.hu webshop.

8.3. We accept no liability for any loss incurred by you if any unauthorised third person accesses the data you provide when you visit the website or place an order on it.

9. INSURANCE

9.1. nonplusz.hu has every purchase insured for the period of shipping, until the consignment is delivered to the delivery address designated by you.

10. SHIPPING AND DELIVERY OF PRODUCTS

10.1. The shipping time of the products in the webshop is 2-7 working days on average.

10.2. We take pre-orders for the products featured in the Weekly Set offer available regularly, and therefore the shipping time of such products is always 15-25 working days. Other products ordered along with products from the Weekly Set offer are to be delivered along with the products from the Weekly Set offer within 15-25 working days.

10.3. The My+ BOX surprise box can be ordered during the first two weeks of every month and is delivered at the end of the month. Other products ordered along with the My+ BOX surprise box are to be delivered along with the My+ BOX surprise box at the end of the given month. Because this is a surprise product, it is not possible to rescind the purchase of the My+ Box surprise box.

10.4. In the case of purchase from the nonplusz.hu webshop, orders are fulfilled from the warehouse of our logistics partner, based on the order number.

10.5. Shipping to a Hungarian shipping address costs HUF 990,-, shipping to a shipping address in another European country costs HUF 2.990,-.

11. RETURNING A PRODUCT, WARRANTY CLAIMS

11.1. If you are not satisfied with your order for any reason, you are entitled to return the products purchased to nonplusz.hu. The products to be returned are to be delivered to the following address:

11.1.1. NONPLUSZ FASHION LTD. (KFT.) – MOM Park Post Office, 1532., with the consignment to be collected at the post office,

11.1.2. NONPLUSZ FASHION LTD. (KFT.) - FOXPOST - MOM PARK,

11.1.3. NONPLUSZ FASHION LTD. (KFT.) - 1126 Budapest, Dolgos u. 2. Building 2.

11.1.4. in person on a Friday, or by way of delivery only on a Friday (via DPD, GLS, or another courier service), because the only day on which we are certainly available in the showroom is Friday.

11.2. In order to be able to exercise the right to return the product, all of the following conditions must be fulfilled at the same time:

11.2.1. the products have not been used, worn, washed, modified, or damaged;

11.2.2. the disposable identification label has not been removed from the products;

11.2.3. the products must be returned in full and without having been used, in the original packaging, accompanied by the return form, and – in the case of a product purchased at full price – with the customer loyalty point;

11.2.4. the return process must be commenced within a period of 21 days from the receipt of the product.

11.2.5. the returned products must be delivered back to nonplusz.hu within a period of 21 days from the delivery of the consignment.

11.3. If you have fulfilled all of the conditions above and return the products within this period, then, in accordance with your request, we either replace the products purchased at full price or refund their value. The refund is to be transferred by the operator of the webshop, Nonplusz Fashion Ltd. (Kft.) to the designated bank account. In the case of returning products purchased at a discounted price, purchasing other products from the purchase price is possible, which we send as a discount code to the designated e-mail address. Returning the products is the responsibility of the customer, you bear the related costs. You are liable for any damage caused to the product in transit, and in the event that the consignment is lost. Prior to returning the products, please complete the return form found in the consignment.

11.4. If the returned products are not acceptable, we notify you. In this case, we return, within a period of three (3) days, the products to you in the condition in which you sent them to nonplusz.hu. If you do not wish to have the products returned to you in the condition in which you sent them to nonplusz.hu, then the Seller is entitled to retain both the products and the amounts received.

11.5. We would like to inform you that we are not able to refund the duties, taxes, and fees paid at the shipping of the purchased products.

12. PROCESS OF REFUNDING THE AMOUNTS

12.1. The process of refunding commences after we have checked whether the product returned by the customer complies with the Rules of Product Returns. If the return fulfils all conditions, you receive an e-mail about the acceptance of the returned products. We refund the amount within a period of 30 days from the receipt of the product, regardless of the payment method chosen.

12.2. The manner of refunding in the case of garments purchased at full price is bank transfer only.

13. INTELLECTUAL PROPERTY RIGHTS

13.1. All content featured on the nonplusz.hu website, including, but not limited to, the garment designs of NON+, and the works of art, pictures, photos, music, sounds, videos, documents, drawings, plans, logos, menus, websites, graphics, colours, patterns, resources, fonts, designs, diagrams, layouts, methods, processes, functions, and software (together, the ‘Content’) are the property of nonplusz.hu or the Shopify webshop software (e-commerce service provider) and are protected by national and international copyright and other intellectual property laws. The Content must not be, either in whole or in part, copied, made public, spread, displayed, modified, used for making a derivative work from it, or exploited in any manner, without the prior express written consent of nonplusz.hu, and/or the Shopify webshop software, as applicable.

13.2. Nonplusz.hu and/or the Shopify webshop software have exclusive rights to allow or prevent, at their discretion, the Content from being, either in whole or in part, copied, made public, spread, displayed, modified, used for making a derivative work from it, or exploited in any manner. Nonplusz.hu and/or the Shopify webshop software are entitled to assert, at any time, a copyright claim with regard to any Content featured on the present Website, and to prevent any use, distortion, or other modification of such Content.

13.3. The Content may be copied, made public, spread, displayed, modified, used for making a derivative work from it, or exploited in any manner only with the express written consent of Nonplusz.hu and/or the Shopify webshop software, only for lawful purposes, and only in compliance with the relevant legislation.

14. EXCLUSION OF LIABILITY WITH REGARD TO THE CONTENT

14.1. You may use the nonplusz.hu webshop only at your own risk. Due to the nature of the Internet-based operation, nonplusz.hu cannot guarantee the continuous, uninterrupted, and problem-free operation of the website. If you experience any problem while using our website, please contact us at the info@nonplusz.hu e-mail address in order to allow us to restore access to our website without delay.

14.2. At the same time, please also ensure that the problem is not related to your internet connection. If necessary, contact your internet service provider and/or check the availability of your devices used for connecting to the internet.

14.3. The dynamic nature of the internet and the web content does not allow nonplusz.hu to operate without any suspension of the website due to updating, any interruption, or any downtime. The Shopify webshop software has taken appropriate technological and organisational security measures for the stability of the services of the nonplusz.hu website, and it also pays special attention to the protection of the integrity of the data and of the electronic communication.

14.4. Shopify is dedicated to preventing the unauthorised use of the data, the access to the data, and to preventing the risk of losing the data and the confidential information related to the users of nonplusz.hu, and to avoiding any unauthorised or unlawful access to such data and information.

15. GENERAL INFORMATION

15.1. NON+ SHOWROOM / HEAD OFFICE

MOM ESTATE 1126 Budapest, Dolgos street 2. Building 2., Floor 1. Unit 5.

(the entrance of Building 2 can be found opposite the rear exit of MOM Park, to the right, on the promenade)

15.2. Opening hours:

Fridays: 11:00-19:00

15.3. Personal appointment:

If you wish to visit us outside the opening hours, please contact us via telephone or e-mail to arrange an appointment.

15.4. Telephone: +36 30 253 0193

15.5. E-mail: info@nonplusz.hu

HETI SZETT AKCIÓ

15 ŐSZI FAZON 30% KEDVEZMÉNNYEL, 7 NAPON ÁT, CSAK A WEBSHOPON!