The first step of the return/exchange process has been successfully completed, we have received the electronic return form - of which we will soon send you a confirmation by email.
Please note that you can return the purchased product to us within 14 days of receipt. More information about the return / exchange process and conditions can be found under the Exchange / Return of Products menu item.
Thank you very much for your cooperation!
If you have any further questions, NONPLUS customer service members will be happy to help you on working days between 9 am and 5 pm:
